live moxie

So I’m sick.  :(  I haven’t posted for a few days because I have been working non-stop while sick.  I think I became sick from working non-stop before.  When am I going to learn?  I have either baby-sat, gone to school, or worked at Sonic every single day and normally doubled up on things.  I like being busy but I need to realize my health is more important and what I was doing was severely lowering my immune system.  Sorry that was not very interesting

Anyway, last night I was baby-sitting and they had Oprah ti-voed.  I don’t know when the episode was but it was sometime last week on rudeness.  Did anyone see that episode?  Before taking a job at Sonic I had never worked in the service industry.  I took it because I wanted extra money and I love to talk, what is a more perfect job right?  Anyway…  it mentioned a lot about rudeness to servers and I actually understood it more!  I think there are some things you cannot fully understand (you can take notice of them etc.) until you experience in.

One of my biggest pet peeves is people talking on the cell phone.  I can basically stand at their car for 2 full minutes before they notice me or they are holding their cell phone against their head and handing me the money never stopping their conversation and never saying thank you.  That and those are the people who normally do not tip.  I understand some people do not know that Sonic servers work off tips, but some people do know and still want their four cents back.  :)  It is the most frustrating when they are probably twice as likely to send something back.  One lady was so mad at me that I gave her a spoon for ice cream and she wanted a straw.  I didn’t get it out to her fast enough and she came waltzing in and complained to the manager.  I had three orders on my tray and it was the first time I had gotten back in to get her a straw.  I just think some people don’t get it!  Or today the lady who called back on the speaker because they ordered a coke and a diet coke and our fountain forgot to mark them.  She wanted completely new ones because she didn’t want to test them.  When the car hop got out there she was drinking them!!

Whew… felt good to get some of that off my chest.  I think it would be great for everyone to work in the service industry at least once just to see how it is on the other side.  Since starting at Sonic I am so much more understanding while I am out to eat.  I know Sonic is not like other restaurants and I am sure the experience is completely different at a sit down restaurant but I enjoy it.  Most days. 

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